Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What is a GRMS and how does Smartfy improve hotel automation?
A Guest Room Management System (GRMS) is a centralized system that controls lighting, HVAC, curtains, energy saving, and guest comfort devices. Smartfy enhances hotels with intelligent automation, improved energy efficiency, and seamless room experience for guests and staff.
Can Smartfy products integrate with existing home or hotel systems?
Yes. Smartfy solutions are designed to integrate with most existing electrical, HVAC, and network systems. Our devices support popular smart protocols including Wi-Fi, Zigbee, BLE, and Modbus for hotels.
Are Smartfy smart home products easy to install and use?
Absolutely. Smartfy devices are built for quick installation and simple app control. Users can easily manage lighting, climate, security, and automation scenes from the Smartfy app or voice assistants (Alexa/Google).
How secure is the Smartfy smart home and hotel automation system?
Security is our top priority. All Smartfy devices use encrypted communication, secure cloud servers, and authenticated access. Hotels also get centralized admin control to protect guest data and system settings.
Yes. Smartfy offers full support including installation guidance, remote configuration, troubleshooting, and onsite service when required. Our technical team ensures smooth operation for both homes and hotels.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!